Privacy Policy

1. Who We Are

This privacy policy explains how ELISKAM LTD ("we", "our", "us") collects, uses and protects any personal data provided through our website or during business activities.
Company name: ELISKAM LTD
Company number: 16398306
Registered address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Contact email: info@eliskam.com

2. What Data We Collect

We may collect the following personal data from visitors and customers:

Full name

Email address

Shipping/billing address

IP address

Order details

Messages submitted via contact forms

3. Why We Collect This Data

We collect and process personal data for the following purposes:

To process and fulfill orders

To provide customer support

To send important notifications regarding your order

To comply with legal and tax obligations

4. Legal Basis for Processing

We process personal data under the following legal bases:

Consent (for newsletter or contact form submissions)

Contractual necessity (to complete purchases and ship products)

Legal obligation (for accounting, tax, and record-keeping)

5. How Long We Keep Data

We retain customer data for as long as necessary to fulfill the purposes it was collected for. This may include legal retention requirements (e.g. 6 years for accounting records).

6. Data Sharing

We may share data with trusted third parties only where necessary, such as:

Payment processors (e.g. Stripe, PayPal)

Delivery partners (e.g. Royal Mail, Amazon FBA)

Website hosting or email providers (e.g. IONOS)

We never sell or rent your data.

7. Your Data Protection Rights

Under the GDPR, you have the right to:

Request access to your data

Correct inaccurate information

Request erasure of your data

Restrict or object to processing

Request data portability
To exercise these rights, contact us at info@eliskam.com.

8. Cookies

Our website may use cookies to improve user experience and analyze web traffic. You can disable cookies through your browser settings at any time.

9. Contact

If you have any questions about this privacy policy or your personal data, please contact us:
📧 info@eliskam.com